Terms of Service

✦TERMS OF SERVICE✦
At Starspawn Toys, we try our best to keep everything hygienic, body safe, and the best quality we can make. All toys are made with 100% platinum cure silicone, with non-toxic dyes and additives. We don’t add any kind of fillers or additives, asides the things that make it colorful, shine, and glow. Every sculpture, mold, and toy is entirely handmade, and will naturally have unique elements to each individual cast. Minor flaws will happen, as it’s part of the hand making process. We sanitize all toys before shipping out, but we still do recommend you clean them personally to be certain that no allergens or other particles from shipping and handling are present. We cast in a smoke free space, and no pets live in the space we cast, though dander from home may be possible. We do our best to keep allergens away from our casting space.

Please read the entire listing information before purchase, as important details about size, firmness, and potential defects or other notable information are listed within the attached information. By purchasing a toy, you acknowledge that you have read the listing information. Refusal to read this information is not valid grounds for a refund or return.

By purchasing from us, you agree that you are of legal age (18+); and any violations of this agreement are grounds for banning from purchase of any toys as well as interaction with the site or social media. There are no exceptions to this policy.

We are not responsible for misuse or mishandling of our toys, nor any damage done after purchase. Please be responsible and safe.

We reserve the right to deny service to anyone on the basis of harassment or dangerous behavior.

If you have a problem with your order, please contact us, and we will do what we can to remedy the problem. If your toy comes damaged or flawed in an unexpected way, please contact us. We do not accept returns for any reason. We apologize for this inconvenience.

If you have somehow received the wrong item, please contact us immediately and do not open the sealed packaging. We will discuss the options of how to resolve the mistake. Removal from original packaging voids any refunds or potential exchanges with no exceptions.

For the long lasting life of your toy, we recommend you keep silicone toys away from other non-silicone toys, and in a dry container. We also ask that you do not use silicone based lubes with silicone toys, as they can occasionally wear down or react with each other. Wash after use with soap and water, and to sterilize, you can even boil it in water for several minutes to kill all bacteria.